LNER Enhances Platform Safety with New Tactile Surfacing Across Its Network

London North Eastern Railway (LNER) has completed a comprehensive project to install new tactile surfacing at every station it manages. Over the past two years, more than 600,000 tactile studs have been added to platforms, providing critical visual and physical cues to help passengers, particularly those who are blind or partially sighted, identify the platform edge.

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The installation of tactile studs is a part of LNER's ongoing commitment to enhance accessibility and safety across its network. These raised surfaces serve as essential alerts for the presence of platform edges, helping to prevent accidents and making travel safer for all passengers. The tactile studs are designed to be easily detectable underfoot, providing an additional layer of safety for those with visual impairments.

The ambitious project has seen the introduction of tactile surfacing across eleven stations managed by LNER. This widespread implementation ensures that the benefits of these safety features are available to a large number of passengers traveling across various routes. The completion of this project marks a significant milestone in LNER's efforts to create a more inclusive and secure travel environment.

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Tactile surfacing provides numerous benefits:

1. Enhanced Safety: The studs create a clear demarcation of the platform edge, reducing the risk of passengers accidentally stepping off the platform.
2. Improved Accessibility: For visually impaired passengers, the tactile studs offer a reliable indicator of their proximity to the edge, aiding in independent navigation.
3. Visual Cue: Even for those without visual impairments, the studs serve as a visual reminder to exercise caution near the platform edge.

LNER's investment in tactile surfacing underscores its dedication to passenger well-being and accessibility. By proactively addressing potential hazards and enhancing the travel experience for all passengers, LNER is setting a high standard for railway operators nationwide. This project is part of a broader initiative to ensure that all passengers, regardless of their physical abilities, can travel safely and confidently.

The successful completion of the tactile surfacing project across LNER’s network is a testament to the operator’s commitment to safety and accessibility. By installing over 600,000 tactile studs, LNER has made significant strides in creating a safer travel environment for everyone, especially for those who are blind or partially sighted.